75. CRM: the best platforms, mistakes to avoid and practical actions
28 August 2025 · 01:15:39 · Audio in Swedish
Which customer flows need to be in place before you produce the next newsletter?
A series of CRM questions, from a business’s first flows to segmentation and customer value. Fedja and Jacob compare platforms, discuss when a full-time role is needed and consider what both new and larger ecommerce businesses often miss.
Why listen
Practical actions, platform choices and common mistakes for small and larger ecommerce businesses alike.