5. The worst ecommerce month ever, and how to get CRM right
2 November 2023 · 00:57:49 · Audio in Swedish
What can you do when the market is struggling?
Retail is struggling in autumn 2023, and the sales are starting early. Fedja and Jacob discuss the industry figures before turning to CRM: welcome flows, existing customers and giving the next customer contact a clear purpose.
Why listen
The Swedish Ecommerce Indicator, early sales and the work of building customer relationships.